Frequently Asked Questions

Find quick answers to the most common inquiries.

General FAQ

We have three convenient locations — one in Surrey, BC, one in South Surrey, BC and one in Abbotsford, BC. Visit either branch for currency exchange or gold and silver services.

2. Do you accept debit or credit cards for payment?

For most currency and precious metal transactions, we accept cash or bank transfer. Please contact us directly for details on payment methods.

3. Are you regulated?

Yes, Columbia Currency Exchange is fully registered with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada), ensuring compliance with Canadian financial regulations. Registration # M20362435.

4. Can I call ahead to check exchange rates?

Yes, absolutely. You can call us anytime for a live quote on currency exchange rates or gold and silver prices.

5. Why should I choose Columbia Currency Exchange?

We are a trusted, locally owned business offering competitive rates, transparent pricing, and fast, reliable service to our Surrey and Abbotsford communities.

Currency Exchange FAQs

1. What currencies do you exchange?

We exchange a wide range of major and exotic currencies, including US Dollars (USD), Euros (EUR), British Pounds (GBP), Japanese Yen (JPY), Indian Rupees (INR), Mexican Pesos (MXN), and many more. Contact us or visit our Surrey or Abbotsford location to check availability.

2. Do you offer the best rates for currency exchange?

Yes, our exchange rates are updated on a daily basis as per global market trends. We offer highly competitive rates with no hidden fees, ensuring you get maximum value.

3. Is there a limit to how much currency I can exchange?

No, we can handle both small and large transactions. For large volume transactions, please give us a call and our fx experts will be more than happy to help.

4. Do I need identification to exchange money?

For smaller transactions, ID is not required. For larger amounts (over CAD $3,000), a valid government-issued ID is necessary.

5. Can I reserve foreign currency in advance?

Please give us a call and a representative will be happy to help you with your currency needs.

6. Do you charge a service fee or commission?

No, we do not charge any fees or commission, whatever exchange you see is exactly what you pay in store.